Shipping and Delivery

At Youversal Studio, every digital artwork is made-to-order, carefully customized, and hand-edited before delivery. Please review the details below on how we process and deliver your files.

1. Processing Time
Each digital artwork is carefully personalized and hand-edited before it's ready for you.
Please allow up to 72 hours for processing after your order is placed (Processing time may extend slightly during peak seasons.)

2. File Delivery
- Once completed, your high-resolution artwork will be sent to the email address you provided at checkout.
- You’ll receive a secure download link to access your final file.
- All digital artworks are delivered in portrait 3:4 ratio, high-resolution format, ideal for both printing and digital use.

3. What to Expect
- You’ll receive a confirmation email after placing your order.
- You’ll receive a second email with your finished digital file and download link.
- If you don’t see our emails, please check your spam/junk folder.

4. Delivery Issues
If you haven’t received your file within 72 hours (plus up to 24 hours for email delivery):
- Check your spam/junk folder.
- Confirm the email address entered at checkout was correct.
- Contact us at support@youversalstudio.com, and we’ll make sure you receive your file.