FAQs
Our professional design team carefully transforms your real photo into a personalized artwork that reflects your chosen style. Every detail is refined to create something unique, expressive, and true to you.
Please upload a clear, high-quality photo with the face fully visible and well-lit. Depending on the concept you choose, different face angles may be required, such as front-facing, slightly turned, or a specific perspective. Detailed guidelines will be provided on the product page when placing your order.
We offer digital artworks (delivered as high-res files via email).
- Choose your preferred style or concept.
- Upload your photo(s) and add personalization details.
- Our artists work on your custom design.
- Digital files will be emailed.
Of course, we’re here to clear the way. Jot down any error codes or take a screenshot and send it over to us. With that info, we can pinpoint the issue and get you moving forward.
You’ll receive a confirmation email upon successful order.
This email is your assurance that we have received your order and they are in queue for editing. If you don’t receive this confirmation, or if you encounter any issues during the submission process, our customer support team is available to assist you and ensure that your photos are properly accounted for.
Each concept requires specific types of photos to ensure the best results. Some styles may need a close-up of the face, while others work best with a side profile or full-body image.
We recommend uploading clear, high-resolution photos with good lighting and minimal obstruction (no heavy filters or shadows).
Don’t worry - if you're unsure whether your photo works for a chosen concept, feel free to contact us before ordering, and our team will guide you on the best image to use.
You own your photo!
At Youversal Studio, we use your image solely to create the customized artwork you requested. We do not use, sell, or share your image or final artwork for any purpose without your explicit consent.
If we would like to showcase your final artwork (with or without personal identifiers) for marketing, website display, or social media, we will contact you to ask for permission first.
You’re always welcome to tag us or share your artwork on your own channels - we love seeing your stories brought to life!
Sure, it's your choice. If you'd rather we not store your photos/videos after we're done, just let us know. We'll be happy to accommodate your preference.
Absolutely! When placing your order, simply add the recipient’s email address in the Order Note section. We’ll send the final digital file and secure download link directly to that email.
Please contact us via email at support@youversalstudio.com. We’re always here to help and will aim to get back to you in 24 hours.